Supportbase.ai

Spend less time answering support emails

Supportbase.ai is your simple, AI powered support email address that automatically responds to common questions, wows your customers and saves you time.

Get started in 5 minutes

How it works

Set up your supportbase email address

Tell us about your brand and set up rules for your AI agent like what emails it should forward to you instead of responding to.

Forward answered emails

Forward your already answered emails to your new supportbase email address to train your agent.

Connect your new support email

Set up forwarding to your new supportbase email and watch in awe as your agent automatically responds to new questions.

You're in control

Set up rules and oversight

Set up your agent to CC you on all emails it responds to

Set up a blacklist that will forward messages to your email when certain words are detected

Your agent will only respond to messages when it's confident it can answer based on your knowledgebase

Add custom instructions for your agent based on your brand and needs

Built in analytics

Unlock new insights and areas of growth

Understand trends in your support emails to identify new issues

View conversations and messages sent by your agent

Understand the most common questions sent to your support email

Plans for you, no matter your stage

Immediately start saving time for free

Free

Start today

1 support email address
10 messages per month
No custom instructions for your agent
No custom actions for your agent
No forwarding emails sent to your business support email address

Pro

$19.99/month

plus local taxes

3 support email address
500 messages per month
Allows custom instructions for your agent
Allows custom actions for your agent
Allows forwarding emails sent to your business support email address

Need more usage? Contact us

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